How Alienmail Protects Your Data
Your mailboxes, lead lists and campaigns are what you trust us with. Here's how we keep them safe, and what to do if you find a problem.
Your Data Stays Yours
- You own your contacts, templates and campaign history. We never sell or share your audience data.
- You can export your data or ask us to delete it permanently at any time.
Mailbox Access
Google and Microsoft mailboxes
Connect with OAuth, so Alienmail never sees your password.
SMTP mailboxes
Credentials are encrypted when stored and used only to send and warm up your mail.
Disconnect anytime
Remove a mailbox and Alienmail loses access to it.
Encryption
- Data in transit is encrypted with TLS 1.3.
- Stored campaign data and lead lists are encrypted at rest with AES-256.
Accounts and Workspaces
- Each workspace is kept separate from every other customer's.
- Team roles control who can see and change what.
Infrastructure and Monitoring
- Daily backups, audit logs, rate limiting and intrusion monitoring.
Privacy Laws
- We support GDPR and CCPA requests, including data export and permanent deletion. Read the privacy policy
Sending Safely
- SPF, DKIM and DMARC checks on every mailbox, warmup and daily sending limits protect your domain's reputation.
Report a Security Issue
Found a vulnerability? Email us and we'll confirm we've received it. Please give us a chance to fix an issue before sharing it publicly.